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Library Continuity: Home

Resources and Support to ensure Continuity of Instruction

The response to COVID-19 at Hollins and elsewhere includes some limitations on library services, while many others, including all of our online resources and our staff, will remain available.


Library staff are available to all students, faculty, and staff, whether on- or off-campus. Contact us via e-mail, call, and chat (via the chat box on the library website).

  • Video chat research consultations (such as through Skype or Google Hangouts) may be scheduled through the Ask A Librarian page.

Materials  (updated 6/9)

All online resources are available through off-campus login (use your HU username and password).

If you have urgent need of materials in our physical collection, you may request the materials be scanned and sent to you. Staff and time will be limited for this service, but we will try to satisfy requests:

For more information on the library's fair use analysis regarding digitization, e-mail Luke Vilelle at 


Special Collections and Archives will not be available during this time, with the exception of materials that have been digitized and made available via the Hollins Digital Commons.


Returning Materials.

All checked out materials scheduled to come due in Summer will be given new later due dates. 

Please remember to return any items you have checked out from the library the next time you are on campus. Login to your library account for a complete list of items to return.


For many students, this will be when you come to pick up items from your dorm room. The university will communicate when it is safe to return to campus – please remember to bring your library items with you.


Waiting Until Fall is Fine


If you are not returning this summer but will be enrolled at Hollins during Fall 2020, you can return items when in-person classes resume. We will adjust due dates once plans for the fall semester are announced.


Using USPS


Everyone is welcome to mail items back to the library if you'd prefer to return them immediately. The USPS's Media Mail will be the most cost-effective option:


Wyndham Robertson Library
c/o Circulation Department
Hollins University
7950 E. Campus Drive
Roanoke, VA 24020


Using Our Drop Box


Finally, if you live in the Roanoke Valley you can return your items any time to the drop-box outside the library.



Interlibrary Loan (updated 3/16)

Interlibrary Loan may be used to request digital articles and book chapters that HU does not have access to (assuming other libraries can continue to provide these materials). Articles and chapters are delivered to your ILL account via PDF.

  • Requests for physical items through ILL can no longer be accepted, effective immediately.
  • If you have an item currently checked out through ILL, please take that with you when you leave campus. You DO NOT need to return this item until in-person classes are back in session. 


Digital materials (e-books, streaming films, etc.), if available, may be requested for purchase for immediate addition to the collection.


Reserve materials (books only) have been and will be digitized for courses upon faculty request, and then made available to faculty to post in Moodle. Use the Faculty request for digitization


Contact your liaison librarian for research instruction options via Zoom or other platforms. 



As Hollins continues to monitor the public health status of our area and campus, our response may need to change; we may also make adjustments as new needs are identified by the community. Please check this page for updates.

Library Access


As part of the University's response to the COVID-19 virus, the Wyndham Robertson Library building is closed and will remain locked until further notice.

What the HU Community needs to know

  • Accessing online resources: use your HU username and password to log in.
  • Before using OneSearch: log in with your HU username and password.
  • Due dates for books will be postponed. No items will be due during this period.
  • No holds/requests for items will be possible.
  • ILL requests will only be accepted for articles and book chapters (anything that can be delivered as a PDF).
  • Library staff are all available. You can schedule appointments with a Librarian via Ask a Librarian. The chat box remains available for all questions.