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Library Continuity: Home

Resources and Support to ensure Continuity of Instruction

The response to COVID-19 at Hollins and elsewhere includes some limitations on library services, while many others, including all of our online resources and our staff, will remain available.


Library staff are available to all students, faculty, and staff, whether on- or off-campus. Contact us via e-mail, call, and chat (via the chat box on the library website).

  • Video chat research consultations (such as through Skype or Google Hangouts) may be scheduled through the Ask A Librarian page.


All online resources will be available through off-campus login (use your HU username and password).

All checked out materials scheduled to come due while courses are being held exclusively online will be given new later due dates.


If a student is off-campus and has an urgent need of materials in our physical collection, they may e-mail Luke Vilelle at to request the materials be digitized and sent to them. Staff and time will be limited for this service, but we will try to satisfy requests.


Special Collections and Archives will not be available during this time, with the exception of materials that have been digitized and made available via the Hollins Digital Commons.


Interlibrary Loan (updated 3/16)

Interlibrary Loan may be used to request digital articles and book chapters that HU does not have access to (assuming other libraries can continue to provide these materials). Articles and chapters are delivered to your ILL account via PDF.

  • Requests for physical items through ILL can no longer be accepted, effective immediately.
  • If you have an item currently checked out through ILL, please take that with you when you leave campus. You DO NOT need to return this item until in-person classes are back in session. 


Digital materials (e-books, streaming films, etc.), if available, may be requested for purchase for immediate addition to the collection.


Reserve materials (books only) have been and will be digitized for courses upon faculty request, and then made available to faculty to post in Moodle. For more information on reserves, contact Karen Ryan (


Research instruction will be delivered via Zoom. 



As Hollins continues to monitor the public health status of our area and campus, our response may need to change; we may also make adjustments as new needs are identified by the community. Please check this page for updates.

Library Access (updated 3/27)


As part of the University's response to the COVID-19 virus, the Wyndham Robertson Library building is closed and will remain locked until further notice.

What the HU Community needs to know

  • Accessing online resources: use your HU username and password to log in.
  • Before using OneSearch: log in with your HU username and password.
  • Due dates for books will be postponed. No items will be due during this period.
  • No holds/requests for items will be possible.
  • ILL requests will only be accepted for articles and book chapters (anything that can be delivered as a PDF).
  • Library staff are all available. You can schedule appointments with a Librarian via Ask a Librarian. The chat box remains available for all questions.